Terms & Conditions
This website is operated by Peggy Knight Throughout the site, the terms “we”, “us” and “our” refer to Intact. Peggy Knight, offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 – Accuracy, completeness and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 – Products of Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return & refund policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Section 7 – Optional Tools
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Section 8 – Third Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 9 – User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Section 10 – Personal Information
Section 11 – Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12 – Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Peggy Knight Wigs by FOLLEA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend and hold harmless Peggy Knight Wigs by FOLLEA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Section 15 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 17 – Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 18 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 15029 N. Thompson Peak Parkway #486, B111 Scottsdale, AZ 85260.
Section 19 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Flat rate shipping anywhere in the United States and Canada of $50.00 US. The policy is a flat rate for all wig purchases. Shampoo, Conditioner, Masque treatment are a flat rate of $7.00 Dollars per bottle. Mannequin Head is a flat rate of $10.00 per head. The client or customer is responsible for any returns and the shipping cost for that return of hair wigs, shampoo, conditioner, masque treatment or mannequin head.
Section 20 – Return Policy / Exchanges
Returns will be accepted within 30 days from the delivery date with a restocking fee of 5% provided that the goods are not altered.
Returned items may not be altered in any way. For Peggy Knight Wigs by FOLLEA that includes:
- NO cutting of the lace front
- Inclusion of ALL tags originally affixed to the piece
- Returned in its original, unused, perfect and sellable condition
- Returned in its original packaging and Peggy Knight Wigs by FOLLEA box
Peggy Knight Wigs by FOLLEA shall be the sole arbitrator to determine if the piece has been altered in any way from its original condition and if it’s returnable.
All sales made by Peggy Knight Wigs to its customers (buyer) are subject to these terms and conditions. Buyer hereby consents to the following terms and conditions:
- Peggy Knight Wigs acceptance of buyer’s order(s) is expressly made conditional on buyer’s assent to these terms and conditions. Unless otherwise agreed to in writing by all parties, the terms and conditions set forth on this credit/buyer application, order confirmation and/or invoice supersede the terms and conditions of the buyer’s purchase order(s) and will govern all transactions between the buyer and Peggy Knight Wigs. These terms and conditions also apply to all future transactions unless modified in writing signed by all parties. Peggy Knight Wigs specifically rejects any terms or provisions which set any standards, specifications or damages related to quality and time of delivery or which contradict or purportedly claim to supersede these terms and conditions. Buyer’s acceptance of goods delivered by Peggy Knight Wigs in conjunction with this invoice, credit/buyer application, or order confirmation is an acknowledgement by buyer of its acceptance of these terms and conditions.
- Due to the nature of our products and personalized services:
For reasons of hygiene & safety, Hair Goods & Accessories cannot be exchanged or refunded if the piece has been worn. Hair Goods & Accessories cannot be exchanged or refunded if any of the attached tags have been cut. Returns will be accepted within 30 days from the ship date with a restocking fee of 5% provided that the goods are not altered in any way. Goods must be returned in original packaging, and the customer pays freight. It is highly suggested that the customer insures the product for the full value of the item as the customer will be responsible for the full amount of the item if it is lost or stolen. For exchanges or product credit, the restocking fee will be waived subject to the same conditions stated above. Custom items are not refundable.
- Peggy Knight Wigs will not be responsible for hair goods changed, cut, colored or permed.
- Custom orders require minimum 50% deposit & cannot be canceled or changed after placement. ALL ORDER DEPOSITS ARE NON-REFUNDABLE or transferable.
- Deposits will be forfeited on any orders not picked up within 45 days of completion & NOT PAID IN FULL within this timeframe.
- Estimated delivery dates are best estimates only. We will do our best, but many circumstances can lead to alternate delivery dates than those estimated. Delayed delivery shall NOT constitute a valid reason
for order cancellation.
- Peggy Knight Wigs is a 100% hand crafted product, and will not be held responsible for transportation delays due to inclement weather, shipper delays, or other unforeseen circumstances.
- Peggy Knight Wigs cannot always reproduce exact formation or highlight placement due to the hand crafter nature of manufacturing.
- We cannot guarantee you will get 100% identical hair as previous orders due to natural differences in human hair.
- Oxidation of human hair is a natural occurrence. Over time, your hair piece will likely become lighter than when you acquired it. The elapsed time in which this occurs varies and depends on location, sun, water, shampoos, other products used and many other variables. This change in color is normal “wear and tear”. However, if you wish to return the hair piece to its original color, we are happy to provide you with the contact information of a trained stylist who will perform the color process for a fee.
- Due to normal wear over time, hair may fall out or break; lace or spandex materials may stretch; and other damage may occur. Most of the time, repairs can be made for a fee. We also highly recommend having your hair piece serviced by a licensed professional on a regular basis to ensure the longevity of your Peggy Knight Wigs.
- PEGGY KNIGHT WIGS MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, REGARDING ITS GOODS EXCEPT THAT PEGGY KNIGHT WIGS WARRANTS THAT IT HAS GOOD TITLE TO THE GOODS AND THE GOODS WILL CONFORM TO THEN CURRENT SPECIFICATIONS AT THE TIME OF DELIVERY. PEGGY KNIGHT WIGS EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
- Peggy Knight Wigs liability, whether at law, in tort or in contract, shall not exceed the cost to the buyer of the goods. IN NO EVENT WILL Peggy Knight Wigs BE LIABLE TO BUYER FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT Peggy Knight Wigs HAS BEEN ADVISED OF THE POSSIBILITY OF SAME.
- These terms and conditions shall be governed by the laws of the State of Arizona, USA, and the courts of Maricopa, Arizona shall have exclusive jurisdiction without reference to the choice of law, conflicts of law, or principles of any other state or country which might otherwise be applied. BUYER HEREBY CONSENTS TO JURISDICTION, PERSONAL AND OTHERWISE, OF SUCH COURTS, AND HEREBY WAIVES ANY OBJECTIONS OF ANY NATURE TO VENUE IN SUCH COURTS. The 1980 United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms and conditions.
Peggy Knight Wigs by FOLLEA will not assume responsibility for reimbursement in the event the package is lost, stolen damaged or mishandled 1) Prior to acceptance by FedEx when using the pre-paid label provided by Peggy Knight Wigs by FOLLEA or 2) in the event that the pre-paid label provided by Peggy Knight Wigs by FOLLEA is not used for the return shipment.
If you cannot find the pre-paid mailing label, please call (415) 877-7004 or email email@example.com for assistance.
If you choose to mail your return without the provided pre-paid label, we highly recommend insuring the product for the full value as Peggy Knight Wigs by FOLLEA will NOT assume financial responsibility for returned items that are lost, stolen or damaged when not shipped with the provided pre-paid mailing label.
If the conditions are met, Peggy Knight Wigs by FOLLEA will refund you the full amount of the returned item minus the 5% restocking fee. Refunds may take 5-7 business days from the day of receipt.
Exchanges can be accepted within 30 days from delivery date and accepted for full value.
To process an exchange, you must speak with a customer care representative so we may best assist you in selecting the best Peggy Knight Wigs by FOLLEA piece for exchange. Please call (415) 877-7004 or email firstname.lastname@example.org for assistance.
For exchanges, the 5% restocking fee will be waived, with the same return conditions stated above.
Section 21 – Contact Information
Questions about the Terms of Service should be sent to us at email@example.com.